Cassowary Coast Regional Council

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March 25, 2020 - Visitor Information Centres to operate 'closed-door' service + public swimming pools & playgrounds to close

  • Visitor Information Centres to switch focus to tourism industry connectivity
  • Cassowary Coast public swimming pools to close
  • All public recreational buildings and playgrounds to close

Following yesterday’s meeting of the Prime Minister, state and territory Premiers and Chief Ministers as the National Cabinet, Council is responding to further restrictions to mitigate the spread of COVID-19. 

The advice was for all Australians to stay at home unless shopping for essentials, travelling to and from work, going to school and exercising as well as not congregating in outdoor spaces.

As such, Council has implemented the below measures, effective today:


Visitor Information Centres

Visitor Information Centres will operate as a centralised service from Tully to offer local information packs which can be accessed outside all existing Centres, with ongoing enquiry response via phone (4068 2288) and email ( All other Centre contact details will be redirected accordingly.

Cassowary Coast Visitor Information Centres represent tourism businesses throughout the region, and play a valuable role in facilitating people in-transit with maps and advice about available services. They are also widely used by residents for Queensland Rail and National Parks bookings.

Throughout this critical time of uncertainty, staff at the Visitor Information Centres will keep a pulse on industry by maintaining connectivity of the local tourism industry through gathering and sharing updates on trade and availability.


Public Swimming Pools

Following the Prime Minister’s announcement of further restrictions last night, all public swimming pools throughout the region will be closed to the public beyond today.

Public swimming pools in the Cassowary Coast are located in Innisfail, Mission Beach, Tully and Cardwell.


Community recreational buildings and playgrounds

Council will also close all community recreational buildings including halls, clubs and arts venues.

Playgrounds including the Mission Beach Splash Pad will also be closed.

Council continues to take its direction on COVID-19 from the Queensland and Federal Governments, and reminds residents to practice ‘social distancing’ to protect themselves and the community.