Cassowary Coast Libraries has 4 library branches - in Cardwell, Wongaling Beach, Tully and Innisfail.
How many items can I borrow?
You can borrow up to 10 physical items at a time. You can also borrow 4 eBooks or eAudiobooks.
How long can I borrow items for?
You can borrow physical items for up to 3 weeks. The due date is printed on your loan receipt. Inter-library loans may have a different loan period. eBooks and eAudiobooks are on loan for 2 weeks.
Can I have them for longer if I haven't finished with them?
Yes, you can renew an item twice, unless someone else has reserved it or it is an inter-library loan. You can renew items over the counter, online, by phone or email.
Can I renew my loans online?
Yes you can. You need to go to the catalogue screen and select Member Services. You log in using your library card barcode number (use a capital X if you have an x at the beginning of your number) and your PIN (your birth date in the format DDMMYYYY).
How do I join the library?
Visit any of our 4 branches. Find out more on our Joining and Borrowing page.
Where can I find a library branch?
Check our Locations and Opening Hours page for information on our branches in Cardwell, Wongaling Beach, Tully and Innisfail.
When are the libraries open?
The item I want is not on the shelf. How can I get it?
If an item is held by another branch, or is listed as 'on loan' on the catalogue, you can reserve it. Click on 'place reservation' and select the relevant pick-up location.
You don't have the item I want. Can you get it for me?
If we don't have the item you want, you can request it and we will try to get it for you, either by the inter-library loan system or by considering it for purchase.