Updated as of 9 April 2020 at 3:15pm
What facilities are closed to the public?
Customer Service Centres
All Council Customer Service Desks will be closed to the public with enquiries only being accepted via phone or online until further notice.
📞 1300 763 903
Waste Transfer Stations will continue to remain open, however ‘Tip Shops’ will be closed due to the inability to operate with adequate social distancing.
Stinger nets have been removed from North and South Mission Beach, Etty Bay and Kurrimine Beach. Swimming and recreating on the beaches is banned. Exercise such as jogging or walking is still permitted.
Residents are cautioned to not mistake the removal of stinger nets as an indication that it is safe to swim in local beaches with box jellyfish and irukandji still present.
Visitor Information Centres & Museums
Visitor Information Centres will operate as a centralised service from Tully to offer local information packs which can be accessed outside all existing Centres, with ongoing enquiry response via phone (4068 2288) and email email@example.com. All other Centre contact details will be redirected accordingly.
Public Swimming Pools
All public swimming pools throughout the region are closed to the public from 26 March 2020.
Cassowary Coast library buildings are closed to the public with external borrowing facilities available until further notice. This excludes pre-polling facilities at Innisfail and Cardwell Libraries.
Council owned and operated Caravan Parks
Located at Bingil Bay, Kurrimine Beach, River Drive, Cowley Beach and Hull Heads, as well as the campground in Garden Island - are all closed to new bookings.
All other commercially run caravan parks are operating under their own discretion with concerned visitors adviced to contact them direct for enquiries.
Community Recreational Buildings and Playgrounds
All community recreational buildings including halls, clubs and arts venues are now closed.
Playgrounds including the Mission Beach Splash Pad are closed.
Council has cancelled forthcoming Morning Melodies performances until further notice.
Nursery Volunteer Programs
The Tully and Innisfail nursery volunteer programs are suspended.
Residents are advised these measures could be in place for up to six months.
Advice for businesses
Cassowary Coast businesses are also encouraged to follow advice from Business Queensland with risk management and business continuity planning to best protect themselves and the local economy against downstream impacts of the pandemic.
Be aware that this information WILL change
Council and the community should be prepared for advice to change as more information comes to hand and Federal and State Governments implement different measures.