Cassowary Coast Regional Council

Updated as of 9 April 2020 at 3:15pm


What facilities are closed to the public?

Customer Service Centres

All Council Customer Service Desks will be closed to the public with enquiries only being accepted via phone or online until further notice.

📞 1300 763 903


Tip Shops

Waste Transfer Stations will continue to remain open, however ‘Tip Shops’ will be closed due to the inability to operate with adequate social distancing.



Stinger nets have been removed from North and South Mission Beach, Etty Bay and Kurrimine Beach. Swimming and recreating on the beaches is banned. Exercise such as jogging or walking is still permitted.

Residents are cautioned to not mistake the removal of stinger nets as an indication that it is safe to swim in local beaches with box jellyfish and irukandji still present.


Visitor Information Centres & Museums

Visitor Information Centres will operate as a centralised service from Tully to offer local information packs which can be accessed outside all existing Centres, with ongoing enquiry response via phone (4068 2288) and email All other Centre contact details will be redirected accordingly.


Public Swimming Pools 

All public swimming pools throughout the region are closed to the public from 26 March 2020.



Cassowary Coast library buildings are closed to the public with external borrowing facilities available until further notice. This excludes pre-polling facilities at Innisfail and Cardwell Libraries.


Council owned and operated Caravan Parks

Located at Bingil Bay, Kurrimine Beach, River Drive, Cowley Beach and Hull Heads, as well as the campground in Garden Island - are all closed to new bookings.

All other commercially run caravan parks are operating under their own discretion with concerned visitors adviced to contact them direct for enquiries.


Community Recreational Buildings and Playgrounds

All community recreational buildings including halls, clubs and arts venues are now closed.

Playgrounds including the Mission Beach Splash Pad are closed.



Council has cancelled forthcoming Morning Melodies performances until further notice.

Nursery Volunteer Programs

The Tully and Innisfail nursery volunteer programs are suspended.

Residents are advised these measures could be in place for up to six months.

Advice for businesses

Cassowary Coast businesses are also encouraged to follow advice from Business Queensland with risk management and business continuity planning to best protect themselves and the local economy against downstream impacts of the pandemic.

Be aware that this information WILL change

Council and the community should be prepared for advice to change as more information comes to hand and Federal and State Governments implement different measures. 

Council's COVID-19 Media Releases Council's COVID-19 Media Releases

April 9, 2020 - COVID-19: No swimming or socialising on Cassowary Coast beaches

With consideration of current COVID-19 restrictions, Cassowary Coast Regional Council is sending a strong message to the community that its beaches should only be used for exercise, and not for...

March 27, 2020 - Council Caravan Parks Closed

Due to COVID-19 advice from the State government that all domestic travel should cease, Council will no longer be accepting bookings at any of its owned and operated caravan parks and campgrounds. ...

March 26, 2020 - Council to close all in-person customer service points to protect service delivery

👇  FAST FACTS  👇 ✅  Council customer service to only take enquiries via phone, email and website with administration to continue behind closed doors after today ✅ ...

March 25, 2020 - Visitor Information Centres to operate 'closed-door' service + public swimming pools & playgrounds to close

Visitor Information Centres to switch focus to tourism industry connectivity Cassowary Coast public swimming pools to close All public recreational buildings and playgrounds to close ...

March 24, 2020 - Cassowary Coast libraries and Bush Telegraph closed

CASSOWARY COAST LIBRARY BUILDINGS AND BUSH TELEGRAPH CLOSED TO PUBLIC Cassowary Coast library buildings and Cardwell Bush Telegraph museum closed eLibrary services to continue Current...
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The latest on COVID-19 from Federal Government

For the latest advice, information and resources, CLICK HERE

The latest on COVID-19 from Queensland Health

For the latest advice, information and resources, CLICK HERE

Call the National Coronavirus Help Line on 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.