Cassowary Coast Regional Council

Electronic issue of rates notices Electronic issue of rates notices

Council levies and collects rates to provide services and infrastructure for the community. Rates and charges are determined as part of the annual budget process.

Rates notices are issued twice a year in August and January.

Rates and utility charges are a major part of Council's revenue, with comparitively minor contributions from grants and subsidies, fees and charges, contract work and community housing rental income.  

Council uses a system of differential general rating, applied to all rateable properties in the region in accordance with the Local Government Act 2009 and the Local Government Regulation 2012.

For detailed information about the current Budget, rates and charges, please visit Council's Budget Page.

Payment of Rates

Rates for the period 1 July 2020 to 31 December 2020 were issued on 10 August 2020.

To provide additional financial relief in light of COVID-19, the discount period for this issue date has increased from 30 days to 60 days to provide time for ratepayers to pay their August rates assessment notice.  The closing date for ALL ratepayers paying rates is FRIDAY, 9 October 2020.

A discount of 10% will apply to the General Rates only and will be allowed if payment of all rates and charges are received on or before close of business on the last day of the discount period as set out on the rates notice.

Rates outstanding after the closing date will accrue interest at the rate of 8.53% p.a. compounded daily and charged monthly.

Payment of rates may be made using any one of the following options:-

Payment by Bpay

By internet or by phone, contact your participating Bank, Credit Union or Building Society to make a payment from your cheque, savings or credit card account. Please quote the Biller Code 243386 and Reference Number as shown on the front of the rate notice. Also refer to your financial institution for cut-off times for processing of payments. Present your notice to any Australia Post outlet, call 13 18 16 or go to Payment by Australia Post

Payment by BPOINT

Call Cassowary Coast Regional Council on 1300 276 468 any time or visit and follow the links to make this payment from your Mastercard or Visa.

Paying in Person

Payments can be made in person to:-
Council Offices - Payments can be made by cash, cheque, EFTPOS & credit card (Mastercard & VisVisa)


Innisfail Office Tully Office Cardwell Library

70 Rankin Street, Innisfail

Monday to Friday 8:30am - 4:30pm

Ph: 1300 763 903

38-40 Bryant Street, Tully

Monday to Friday 8:30am - 4:30pm

Ph: 1300 763 903

Balliol Street, Cardwell

Monday 10am-5pm

Tuesday to Friday 9am-5pm

Ph: 1300 763 903

Payment by Mail

Make your cheque or money order payable to: “CASSOWARY COAST REGIONAL COUNCIL” and crossed “NOT NEGOTIABLE”.  Post to The Chief Executive Officer, Cassowary Coast Regional Council, PO Box 887, INNISFAIL Q 4860. If a receipt is required, tick the “receipt required” box, tear off the stub and retain top portion for your records.

If mailing your remittance, please allow sufficient time for your payment to reach Council’s office before the closing date.  It is strongly suggested that payment is not left until the last few days as Council does not accept responsibility for postal or other unforeseen delays.

Payment Arrangement

Council will allow property owners who are unable to pay their rates by the due date to enter into an agreed payment arrangement.  Please contact Council's Rates Section to discuss.

Please note that if your rates are not paid in full by the due date, the discount will not applied.

For any further information, please contact the Rates Section on 1300 763 903.

Receive your rates notice electronically


By offering an alternative way to receive your Rates Notice(s), Council can improve our services while reducing our environmental impact. By choosing to receive your notice electronically, you will be helping to reduce costs and our ecological footprint.

If you opt in to receiving eNotices, you will receive your Rates Notice(s) on the issue date wherever you are with internet access avoiding postal delays.

There are two ways to make the switch:

Bpay View eNotices

For information about rates please use the below links:

For more information about rates, call Council on 1300 763 903.


The Cassowary Coast Regional Council respects your privacy. Personal information on this form is collected in accordance with the Local
Government Regulation 2012 and is used only by Council rates staff for the purpose of processing the details contained in this form and will not be disclosed to any other person or agency unless you have given your permission or Council is required to do so by law. You may apply to access this information on the appropriate form obtainable from Council Website at any time.