Update

Online membership provides access to our huge collection of e-books, e-audiobooks, e-magazines, movies and more. Becoming an online member is easy and gives free access to all our platforms. In response to the Covid-19 Pandemic, additional access is available to Ancestry Library Edition and free access to additional services such as ULibrary. For more information, go to our eLibrary and eResources pages, and check out the Programs we are now delivering online.

 

 

Membership is not required for some library services, however we encourage you to discover the lifelong benefits of library membership by signing up at any of our branches, or by completing an online Member Sign Up form through our catalogue.

Library members can borrow from any of our 4 library branches at Cardwell, Innisfail, Tully and Wongaling Beach. Membership options include: Resident, Reciprocal, Visitor, Organisation and Online [see below].

What you need to become a member

To complete your application, staff will need to see proof of ID and proof of address. A driver license with your current address is sufficient, or a combination of documents such as a Medicare card plus Council Rates notice or utility bill, or passport etc.  

Children under the age of 18 will need to have their application completed by a parent or guardian who has suitable identification.

Organisations such as schools, associations and companies can also join. Please contact your local branch for more information. 

Borrowing

You will need to produce your membership card each time you borrow from any branch, or to create an account to borrow ebooks and e-audiobooks.

Reservations can be placed on items which are on loan to another member or available at another library branch. This can be done in person at a branch, by phone or email, or by logging in to Member Services through the online catalogue.

Inter-library loans can be arranged for items not held in the Cassowary Coast Libraries collection (fees apply). Check with our friendly branch staff.

We welcome purchase suggestions for items we don't hold, if they are in print and suitable for the collection.

Renewing

Loans of physical items (other than magazines and inter-library loans) can be renewed for a further 3 weeks provided they haven't been requested by another member in the meantime. You can renew by phone or email, by logging in to Member Services through the online catalogue, or in person at any of our branches.

Please note:

• magazines have a strict 2 week loan period and cannot be renewed.
• Renewal of inter-library loans is at the discretion of the library service that owns the item. If you wish to request an extension of an inter-library loan, please contact one of our friendly staff.

Returning

Library items can be returned in person at any branch during opening hours. When the library is closed, returns can be made through the after-hours returns chute at the front of each branch.

Reminder notices are sent for overdue items.

If you lose items or damage items beyond repair, you will be required to pay a replacement charge.

 

Member Categories

	Resident Permanent resident of the Cassowary Coast	Reciprocal Permanent resident of Queensland	Visitor Interstate or International visitor or temporary resident	Organisation Schools, companies, associations etc with relevant approval and 1 nominated person	Online Membership limited to online resources	Non-Member Member of the public who has not joined the library
Membership cost	Free	Free	Free (3 month membership)	Free	Free	-
Borrowing	15 items for 3 weeks	15 items for 3 weeks	5 items for 3 weeks	30 items for 10 weeks	-	-
E Library	Yes	Yes	Yes	Yes	Yes	-
E Resources	Yes	Yes	Yes	Yes	Yes	Restrictions apply
Computers	Yes	Yes	Yes	Yes	Yes	Yes
Wi-Fi	Yes	Yes	Yes	Yes	Yes	Yes
Programs and Events	Yes	Yes	Yes	Some restrictions may apply	Yes	Restrictions apply
Member Services Login	Yes	Yes	Yes	Yes	-	-

 

 

 

Further Reading:

Libraries Membership Policy

Libraries Public Internet Use Policy v5.06

Using the Catalogue

FAQs (Frequently Asked Questions)