Community Scorecard

Community Scorecard

Cassowary Coast Regional Council wants you to join the conversation and share feedback on what is important to residents and where council should focus its attentions.

The One Coast: Cassowary Coast Community Scorecard will provide an opportunity for residents to have their say on Council services and facilities, community and customer service satisfaction, inform regional challenges, and service priorities. 

We’ve engaged an independent research consultant to help facilitate the feedback from our community.  The scorecard findings will be shared with our community and we will work together to improve, create change and initiatives to ensure our region continues to be a great place to be.

All community members aged 14 years or older are invited to take part by completing a Community Scorecard, one per person.

Look out for information about the scorecard arriving in your mailbox soon. You can also complete the survey online via the button below. One Community Scorecard only needs to be completed per person. 

The Scorecard generally takes 5-10 minutes to complete, or may be slightly longer if you wish to expand on some of your written answers. We value our community's feedback and thank you to those members of the community who participate in this Scorecard. 

The study is being managed by CATALYSE® and is a fully independent process. Responses will remain confidential in accordance with the Privacy Act and Australian Privacy Principles.

If you have any questions regarding the Community Scorecard please contact Council at or by phone 1300 763 903.