Rates Information

Council levies and collects rates to provide services and infrastructure for the community. Rates and charges are determined as part of the annual budget process.

Rates notices are issued six monthly and 30 days are given to pay in full to receive the discount.  Should you be unable to pay the amount in full, please contact Council on 1300 763 903 to discuss a payment arrangement.

Rate Period

Issue

Due

1 January to 30 June

Early August

Early September

1 July to 31 December

Early January

End February

Rates and utility charges are a major part of Council's revenue, with comparitively minor contributions from grants and subsidies, fees and charges, contract work and community housing rental income.  

Council uses a system of differential general rating, applied to all rateable properties in the region in accordance with the Local Government Act 2009 and the Local Government Regulation 2012.

For detailed information about the current Budget, rates and charges, please visit Council's Budget Page.

Payment Information

Click here for Payment of Rates information

Council will allow property owners who are unable to pay their rates by the due date to enter into an agreed payment arrangement. Please contact Council’s Rates Section to discuss.

Should rates not be paid in full by the due date, the discount will not be applied.

Ratepayers have the option to make pre-payments in advice to their rate files if they wish.  This can reduce the financial pressure of having to pay a lump sum at once when the notice is issued.

Rates Discount

A discount of 10% will apply to the General Rates only and will be allowed if payment of all rates and charges are received on or before close of business on the last day of the discount period as set out on the rates notice.

Receive your rates notice electronically

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By offering an alternative way to receive your Rates Notice(s), Council can improve our services while reducing our environmental impact. By choosing to receive your notice electronically, you will be helping to reduce costs and our ecological footprint.

If you opt in to receiving eNotices, you will receive your Rates Notice(s) on the issue date wherever you are with internet access avoiding postal delays.

There are two ways to make the switch:

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Rating Concessions

Rating Concession Policy

Rate Concession Forms

Not for Profit Organisations

Council has a policy relating to rate-based assistance for not-for-profit community, recreation and sporting organisations.

Please read the Rating Concession Policy to assess your eligibility. Please find the link to the Policy above, along with the link to Council’s rates forms. 

Pensioner Concessions

Council offers a 50% general rates remission, with a maximum of $300 a year, for pensioners who meet the eligibility requirements of the Queensland Government's Pensioner Remission Policy.

This amount is in addition to the State Government Pension Remission.

For more information about the State Government Pension Subsidy, visit www.communities.qld.gov.au

Please read the Rating Concession Policy to assess your eligibility. Please find the link to the Policy above, along with the link to Council’s rates forms. 

Water Consumption Concessions

Customers are responsible for water consumed through their water meter and infrastructure within the property boundaries is the responsibility of the landowner. Regular monitoring of water consumed as recorded on the water meter, ensures water leaks are detected and is the responsibility of the owner. 

Council recognises leaks can occur and can go for long periods without being detected and cause financial difficulties. A reduction in water consumption may be permitted, should all conditions be met. 

Please read the Rating Concession Policy to assess your eligibility. Please find the link to the Policy above, along with the link to Council’s rates forms. 

Home Dialysis Concession

A non-chargeable water allowance of up to 190KL per year may be granted to those patients on a home renal dialysis machine.

Please read the Rating Concession Policy to assess your eligibility. Please find the link to the Policy above, along with the link to Council’s rates forms.

Objection to Categorisation

A ratepayer may object to a land categorisation by filling in the form below. It needs to be received by Council within 30 days after the rate's notice having been issued.

Please consider the following:

  1. The only ground on which you may object is that, having regard to the criteria determined by Council for categorising rateable land, your land should have been included, as at the date of issue of the rate notice, in another of the categories specified in the Table of Land Categories.
  2. The giving of a notice of objection will not, in the meantime, affect the levy and recovery of the rates specified in the rate notice.
  3. If, because of objection made, your land is included in another category, as at the date of issue of the rate notice, an adjustment of rates will be made.

Access more information about Rates forms and Fact Sheets.

Refunds and Transfer of Credits

An administration cost is payable by the ratepayer on all refunds. Transfer of credits or transfer of funds incorrectly processed by ratepayer will not be charged a fee for their first incorrect payment, however this fee will be payable for any additional incorrect payments made. These fees are payable before any transactions are processed.

Access the Refund of Monies in Credit Form or the Transfer of Credits form.

Rural Road Post Addressing

If you need a rural road address post for a property, please download and fill in the following form: 

Rural Road Address Post Application

For information about rates please use the tiles below or call Council on 1300 763 903.

PRIVACY STATEMENT

The Cassowary Coast Regional Council respects your privacy. Personal information on this form is collected in accordance with the Local Government Regulation 2012 and is used only by Council rates staff for the purpose of processing the details contained in this form and will not be disclosed to any other person or agency unless you have given your permission or Council is required to do so by law. You may apply to access this information on the appropriate form obtainable from Council Website at any time.