Rates Payment Options

 

Please note, cash and cheque are no longer accepted at Council offices from 1 July 2022.

 

Payment via the Online Portal

To make payment through the MyCouncil online platform, please click here Payment Portal.  You will need your Customer Reference Number located on the front of your rate notice.

Payment by Telephone and Internet Banking - BPAY

Contact your bank or financial institution to make this payment directly from your cheque, savings, debit, credit card or transaction account.

Please quote the Biller Code and Reference Number as shown beside the BPAY logo on the front of your notice.  Please refer to your bank or financial institution for cut-off times for the processing of payments.  Further information can be obtained from www.bpay.com.au.

Registered to BPAY Pty Ltd ABN 69 079 137 518

Payment by Australia Post

Payment can be made by presenting your notice at any Australia Post outlet, calling 13 18 16 or using the internet at www.postbillpay.com.au. Please quote the Billpay Code and the reference number as shown on the front of your notice.

Cash payment is accepted at all Australia Post outlets. 

Payment by Telephone and Internet - BPoint

BPoint Telephone

Call Cassowary Coast Regional Council on 1300 276 468 to make this payment from your Mastercard or Visa. Please quote the Customer Reference Number located on the front of your notice.

BPoint Internet

You can pay your rates online through Council's BPoint Service using Mastercard or Visa.

Paying in Person

  • Innisfail Shire Hall: 70 Rankin Street, Innisfail
    • Mon, Tue, Thurs, Fri: 8:30am to 4:30pm
    • Wed: 9:30am to 4:30pm
  • Tully Civic Centre: 38-40 Bryant Street, Tully
    • Mon, Tue, Thurs, Fri: 8:30am to 4:30pm
    • Wed: 9:30am to 4:30pm
  • Cardwell Library: Balliol Street, Cardwell
    • Mon: 10:00am to 5:00pm
    • Tue, Thurs, Fri: 9:00am to 5:00pm
    • Wed: 9:30am to 5:00pm