Current planned and unplanned water outages are shown below.
Unplanned water supply outages usually occur due to a leak or burst in a water main. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be repaired.
Planned water supply outages usually occur due to our water main replacement program. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be installed or reconnected.
| Location | Status | Description | Affected Areas | Duration | Date and Time |
| Bourke Street, South Innisfail | Emergency works |
Emergency works are being carried out to repair a 100mm water main
|
Affected areas - Bourke, Monica, Riordan and Turner Street, South Innisfail. |
Approx 3 hrs |
24 April 2024 10am - 2pm |
| Mars St and Geddes St, Tully | Scheduled works | Replace 100 mm water main |
The works will affect Mars Street from the intersection of McQuillen, the intersection of Mars and Brannigan Street and then along Geddes Street, Tully. There will be approximately 10 houses which may experience interruptions. |
The work is expected to commence on Tuesday, 2nd April 2024 and continue for 6 to 8 weeks, weather permitting. |
Starting Tues 2 April 2024 |
| Victoria St (East), Silkwood | Scheduled works | Replace 100 mm water main |
The works will affect 16 to 26 Victoria Street (East), Silkwood, 2 Silkwood-Japoon Road, Silkwood and two businesses on the north west side of the Bruce Highway/Silkwood Japoon Road intersection. There will be approximately 9 properties which will experience interruptions.
The work will not affect the service station or the properties on the southern side of Silkwood Jappon Road near Victoria Street (East).
|
Approx. 9am to 3pm | Wed 3 April 9am to 3pm |
* times indicated are approximate only and subject to change due to specific job requirements.
Once water supply has been restored, the outage will be removed from this list.
What happens once water supply has resumed?
Once the water is reconnected, residents may find their water to appear milky in colour. This is due to air and some debris entering the pipes. We suggest customers run a outside tap for a few minutes until the water runs clear. During this time, water is still safe for use.
Once the issue has been resolved, if your water supply does not resume, low pressure is experienced or water remains discoloured for some time please contact Council’s Customer Service on 1300 763 903 to report the fault.
