Cassowary Coast Regional Council

Payment Options Payment Options


Payment by Telephone and Internet Banking - BPAY

Contact your bank or financial institution to make this payment directly from your cheque, savings, debit, credit card or transaction account.

Please quote the Biller Code and Reference Number as shown beside the BPAY logo on the front of your notice.  Please refer to your bank or financial institution for cut-off times for the processing of payments.  Further information can be obtained from www.bpay.com.au.

Registered to BPAY Pty Ltd ABN 69 079 137 518

Payment by Australia Post

Payment can be made by presenting your notice at any Australia Post outlet, calling 13 18 16 or using the internet at www.postbillpay.com.au. Please quote the Billpay Code and the reference number as shown on the front of your notice.

Payment by Telephone and Internet - BPoint

BPoint Telephone

Call Cassowary Coast Regional Council on 1300 276 468 to make this payment from your Mastercard or Visa. Please quote the Customer Reference Number located on the front of your notice.

BPoint Internet

You can pay your rates online through Council's BPoint Service using Mastercard or Visa.

Paying in Person

Innisfail Shire Hall: 70 Rankin Street, Innisfail

Monday to Friday: 8.30am to 4.30pm

Payments can be made by cash, cheque, credit card (Mastercard and Visa only) and EFTPOS.

Tully Civic Centre: 38-40 Bryant Street, Tully

Monday to Friday: 8.30am to 4.30pm

Payments can be made by cash, cheque, credit card (Mastercard and Visa only) and EFTPOS.

Cardwell Library: Balliol Street, Cardwell

Monday 10:00am-5:00pm, Tuesday to Friday 9:00am-4:00pm

Payments can be made by cash, cheque, credit card (Mastercard and Visa only) and EFTPOS.

Payment by Direct Debit

Contact Council on 1300 763 903 in regards to a "Direct Debit Request" to arrange for funds to be debited from your nominated account from your financial institution on a regular basis.  Application forms can be accessed below.

Please note that if your rates are not paid in full by the due date, the discount will not be applied.

Direct Debit Request Form

Direct Debit Amendment Form

By Mail

Detach the bottom portion of your notice and mail it with your payment to:

Cassowary Coast Regional Council, PO Box 887, Innisfail Qld 4860, Australia

Cheques and money orders should be made payable to Cassowary Coast Regional Council and crossed 'Not Negotiable'.  If a receipt is required, please tick the receipt required box on the bottom portion of your notice.

If you are mailing your remittance please allow sufficient time for your payment to reach council offices before the closing date.  It is strongly recommended not to leave your payment to the last few days as Council does not accept responsibility for postal or other unforeseen delays.

Payment Arrangement

Council will allow property owners who are unable to pay their rates by the due date to enter into an agreed payment arrangement. Please contact Council’s Rates Section to discuss.

Please note that if your rates are not paid in full by the due date, the discount will not be applied.

 

Electronic Rate Notice

To receive your rate notices via email, please click on the link below which will direct you to the eNotices portal. You will need to have a copy of your most recent rate notice which will show your unique reference number that you need to enter to sign up. To complete the registration, you must go into your inbox, select the confirmation email and click on the confirmation link. Once you complete your registration you will no longer receive your rate notice via post.

https://ccrc.enotices.com.au

If you have only recently purchased the property, you will need to wait to receive your first rate notice via post and then sign up for eNotices once you have your unique reference code. Please note, the code shown on a copy of a notice from the previous owner must not be used.

Example of unique reference code shown on the front page of the rate notice:

To receive your notice via BPAY View, register with your internet banker.
BPAY View Brochure.