Cassowary Coast Regional Council

Rates Information Rates Information

Council levies and collects rates to provide services and infrastructure for the community. Rates and charges are determined as part of the annual budget process.

Rates notices are issued twice a year in August and January.

Payment of Rates

Rates for the period 1 July 2019 to 31 December 2019 issued on 7 August 2019.
The closing date for ALL ratepayers paying rates is FRIDAY 6 September 2019.

A discount of 15% will apply to the General Rates only and will be allowed if payment of all rates and charges are received on or before close of business on the last day of the discount period as set out on the rates notice.

Rates outstanding after the closing date will accrue interest at the rate of 9.83% p.a. compounded daily and charged monthly.

Payment of rates may be made using any one of the following options:-

Payment by Bpay

By internet or by phone, contact your participating Bank, Credit Union or Building Society to make a payment from your cheque, savings or credit card account. Please quote the Biller Code 243386 and Reference Number as shown on the front of the rate notice. Also refer to your financial institution for cut off times for processing of payments.

Payment by Australia Post

Present your notice to any Australia Post outlet, call 13 18 16 or go to

Paying in Person

Payments can be made in person to:-
Innisfail Office
70 Rankin Street, Innisfail
Monday to Friday 8:30am - 4:30pm

Tully Office
8-40 Bryant Street, Tully
Monday to Friday 8:30am to 4:30pm

Cardwell Library
Balliol Street, Cardwell
Monday to Friday 9:00am to 1:00pm and 2:00pm to 4:00pm
Council Offices - Payments can be made by cash, cheque, EFTPOS & credit cards (Mastercard & Visa)


Payment by Mail

Make your cheque or money order payable to: CASSOWARY COAST REGIONAL COUNCIL and crossed “NOT NEGOTIABLE”. Post to The Chief Executive Officer, Cassowary Coast Regional Council, PO Box 887, INNISFAIL Q 4860. If a receipt is required, tick the “receipt required” box, tear off the stub and retain top portion for your records.

For any further information, please contact the Rates Section on 1300 763 903.

Receive your rates notice electronically







There are two ways to make the switch:


Bpay View


Register with your internet banker via BPay View Or complete the electronic Issue of Rates Notice

For information about rates please use the below links:

Rates Payment Options
Pensioners Rates Remission
Not for Profit Organisations
Change of Address
Rates and Charges Information
Objection to Rates Categorisation
Rates Refunds
Property Searches

For more information about rates, call Council on 1300 763 903.