Contact Council


1300 763 903 (for the cost of a local phone call if you are using a landline)


07 4061 4258


Please address all correspondence to:

Andrew Graffen, Chief Executive Officer
PO Box 887
Innisfail, QLD 4860

Email: alternatively you can;

Have Your Say on current Council projects.

Make a Request by clicking on the relevant issue.

You can also contact a councillor.

Visit Council

Cassowary Coast Regional Council has three Customer Service Centres across the region. Specially trained staff can provide information and advice on topics including:

  • local laws and compliance

  • rates enquiries

  • account payments (EFTPOS facilities available)

  • animal registration.

Customer Service Centres and opening hours:


Shire Hall
70 Rankin Street

Monday, Tuesday, Thursday, Friday
8:30am - 4:30pm
9:30am - 4:30pm


Tully Civic Centre
38-40 Bryant Street

Monday, Tuesday, Thursday, Friday
8:30am - 4:30pm
9:30am - 4:30pm


Cardwell Library
4 Balliol Street

Monday - Friday
9:00am - 5:00pm


20 889 787 211

Privacy Notice

Cassowary Coast Regional Council respects your privacy and is collecting your personal information and your comments for the purpose of improving Council operations and service to the general public. The collection of this information is not authorised under any particular legislation. Your personal information will not be disclosed to any other person or agency unless you have given your permission or Council is required to do so by law. You may apply to access this information on the appropriate form obtainable from Council website at any time.