Cassowary Coast Regional Council

Contact Details Contact Details

Council is not proposing office closures at this point, though Council requests that residents practice ways to submit their enquiries via websiteemail, or phone 1300 763 903 rather than in-person consultations.


Phone us:

1300 763 903 (for the cost of a local phone call if you are using a landline)
(07) 4030 2222

Send a fax:

07 4061 4258

Send a letter:

Please address all correspondence to:

James Gott, Chief Executive Officer
PO Box 887
Innisfail, QLD 4860

Send an email: (or use our form at the bottom of this page)

Visit our Customer Service Desks:

Innisfail - 70 Rankin Street (map)
Tully - 38-40 Bryant Street (map)
Cardwell - 4 Balliol St (Cardwell Library) (map)

Our Innisfail and Tully offices are open from 8:30am to 4:30pm Monday to Friday.
Our Cardwell customer service desk, which is in the Cardwell Library, is open from 10am-1pm and 2pm-5pm on Mondays, 9am-5pm Tuesdays to Thursdays, and from 9am-1pm and 2pm-5pm on Fridays.

You can also contact a councillor.


20 889 787 211

Email Council
You can use this form to have your say on services, facilities, this website etc. You can also use it to report a maintenance or nuisance problem, or suggest an improvement.
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Privacy Notice Privacy Notice

Cassowary Coast Regional Council respects your privacy and is collecting your personal information and your comments for the purpose of improving Council operations and service to the general public. The collection of this information is not authorised under any particular legislation. Your personal information will not be disclosed to any other person or agency unless you have given your permission or Council is required to do so by law. You may apply to access this information on the appropriate form obtainable from Council website at any time.