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Rates Payment Options

Rates notices are due to be issued 13 August 2025 and ratepayers have until close of business on 12 September 2025 to make payment. Interest charges will apply to late payment. Please note, cash and cheque are no longer accepted at Council offices.

Online Payments - Payble

Payble is Council's secure, online payment platform.

Pay your rates notice quickly and easily online by setting up and managing your won payment schedules. Payments can be made from a bank account, debit or credit card.

To get started, simply scan the unique QR code on your rates notice or visit our Payble site. 

Note: You will need a current and active mobile phone to use the Payble service.

Payment via MyCouncil

To make payment through the MyCouncil online platform, please click here Payment Portal.  You will need your Customer Reference Number located on the front of your rate notice.

Other Payment Methods

Payment by Telephone and Internet Banking - BPAY

Contact your bank or financial institution to make this payment directly from your cheque, savings, debit, credit card or transaction account.

Please quote the Biller Code and Reference Number as shown beside the BPAY logo on the front of your notice.  Please refer to your bank or financial institution for cut-off times for the processing of payments.  Further information can be obtained from www.bpay.com.au.

Registered to BPAY Pty Ltd ABN 69 079 137 518

Payment by Australia Post 

Payment can be made by presenting your notice at any Australia Post outlet, calling 13 18 16 or using the internet at www.postbillpay.com.au. Please quote the Billpay Code and the reference number as shown on the front of your notice.

Cash payment is accepted at all Australia Post outlets. 

  • Outlet Name Outlet Adress  Operational Hours Contact Number
    Australia Post - Cardwell LPO 1 Brasenose St, Cardwell QLD 4849 Mon-Fri: 
    9:00am - 5:00pm
    Sat-Sun: 
    Closed    		 (07) 4066 8610
    Australia Post - Euramo LPO 4 Euramo Rd, Euramo QLD 4854 Mon-Wed: 
    9:00am - 1:00pm 
    2:00pm - 5:00pm
    Thu:
    9:00am - 12:00pm 
    1:00pm - 4:15pm
    Fri: 
    9:00am - 1:45pm
    Sat-Sun: 
    Closed    		 13 13 18
    Australia Post - Innisfail Post Shop 15 Edith St, Innisfail QLD 4860 Mon-Fri: 
    9:00am - 5:00pm
    Sat-Sun:
    Closed    		 13 13 18   
    Australia Post - Kurrimine Beach LPO 43 Taylor St, Kurrimine Beach QLD 4871 Mon-Fri: 
    9:00am - 1:00pm
    2:00pm - 5:00pm
    Sat-Sun: 
    Closed    		 (07) 40656110                    
    Australia Post - Mena Creek LPO Lot 1 Innisfail Japoon Rd, Mena Creek QLD 4871 Mon-Fri: 
    6:30am - 6:00pm
    Sat-Sun: 
    7:30am - 1:00pm    		 (07) 4065 3110
    Australia Post - Mission Beach LPO Homestead Shopping Centre, 32 Porter Promenade, Mission Beach QLD 4852 Mon-Fri: 
    9:00am - 5:00pm
    Sat-Sun: 
    Closed              		 (07) 4068 7200
    Australia Post - Moresby CPA 21 Moresby Rd, Moresby QLD 4871 Mon-Fri: 
    7:30am - 5:30pm
    Sat: 
    9:00am - 1:00pm
    Sun: 
    Closed    		 (07) 4063 2463
    Australia Post - Mourilyan LPO 21 Moresby Rd, Moresby QLD 4871 Mon-Fri: 
    7:30am - 5:30pm
    Sat: 
    9:00am - 1:00pm
    Sun: 
    Closed    		 (07) 4063 2463
    Australia Post - Silkwood LPO Shop 3/78 Victoria St, Silkwood QLD 4856 Mon-Fri: 
    9:00am - 1:00pm 
    2:00pm - 5:00pm
    Sat-Sun: 
    Closed    		 (07) 4065 2204
    Australia Post - South Johnstone LPO 4 Green St, South Johnstone QLD 4859 Mon-Fri:
    8:30am - 5:15pm
    Sat-Sun: 
    Closed    		 (07) 4064 2147
    Australia Post - Tully Post Shop 1 Butler St, Tully QLD 4854 Mon-Fri:
    9:00am - 5:00pm
    Sat-Sun: 
    Closed    		 13 13 18
    Australia Post - Wangan LPO 62-66 Meyer Ave, Wangan QLD 4871 Mon-Fri: 
    5:00am - 6:00pm
    Sat-Sun: 
    5:00am - 1:00pm    		 (07) 4064 2265
    El Arish LPO 46 Chauvel Street, EL ARISH, QLD, 4855 Mon-Fri: 
    7:00am - 1:00pm 
    2:00pm - 4:00pm
    Sat-Sun: 
    Closed    		 (07) 4068 5165

Payment by Telephone and Internet - BPoint

BPoint Telephone

Call Cassowary Coast Regional Council on 1300 276 468 to make this payment from your Mastercard, Visa or Amex. Please quote the Customer Reference Number located on the front of your notice.

BPoint Internet

You can pay your rates online through Council's BPoint Service using Mastercard, Visa or Amex.

Paying in Person

  • Innisfail Shire Hall: 70 Rankin Street, Innisfail

  • Tully Civic Centre: 38-40 Bryant Street, Tully

  • Cardwell Library: Balliol Street, Cardwell

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