Kerbside Collection

Bin Types and Collection Schedule

Cassowary Coast Regional Council has two kerbside collection services:

  • General Household Waste (Red Lidded Bin): Collected every week.
  • Recycling (Yellow Lidded Bin): Collected every two weeks.

To find out which week to put out both bins, use the search tool below.

Waste Collection

Enter street address to find your collection dates

 

Missed Bin Collection

If your bin isn't collected by 6 pm on your scheduled day, please fill out theMissed Bin Service Formor call our customer service team at 1300 763 903.

 

Bin Issues

Complete the Change of Kerbside Garbage Service Request Form(PDF, 189KB) (PDF, 189KB)to:

  • order new bins
  • change the size of your bins
  • report stolen or damaged bins
  • request to cancel your bins or
  • let us know if you've found a bin

Please note that residents are responsible for the cleanliness of their bins.

 


Assisted Bin Collection

Struggling to put your bins out and have no one to help? Council offers a free assisted bin service for eligible residents. Our team will collect, empty, and return your bin to its place.

To apply, a medical sign-off is required, and applications are reviewed annually.

Download the (PDF, 108KB)Assisted Bin Collection Application Form.(PDF, 108KB)

 

Things to Remember on Collection Day

Things to Remember on Collection Day

  • Put your bin out by 6:00 AM on collection day or the night before.
  • Place bins within one metre of the kerb with the handle facing your house.
  • Keep bins at least one metre apart to allow for easy collection.
  • Ensure the lid is fully closed—overfilled bins may not be collected.
  • Keep bins light—trucks can’t pick up bins over 70kg.
  • Avoid obstacles—place bins away from low-hanging branches, power lines, and parked cars.
  • Bring bins in within 24 hours after collection and store them on your property.

If your collection day falls on a public holiday, including Christmas Day and Good Friday, we will still empty the bin.

Visit Recycle Mate website to find out what items you can recycle or download the Recycle Mate app!

 

Need Help?

If you're unsure about your collection day or require any other assistance with your bins, where here to help! Contact us via:

 

 

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