Contact Council

Call:

1300 763 903 (for the cost of a local phone call if you are using a landline)

Write:

Please address all correspondence to:

Andrew Graffen, Chief Executive Officer
PO Box 887
Innisfail, QLD, 4860 - Australia

Email:

enquiries@cassowarycoast.qld.gov.au alternatively you can;

Have Your Say on current Council projects.

Make a Request by clicking on the relevant issue.

You can also contact a councillor.

Visit Council

Cassowary Coast Regional Council has three Customer Service Centres across the region. Specially trained staff can provide information and advice on topics including:

  • local laws and compliance
  • rates enquiries
  • account payments (EFTPOS facilities available)
  • animal registration.

Customer Service Centres and opening hours:

Location Address Opening Hours
Innisfail Shire Hall
70 Rankin Street
Innisfail
  • Monday, Tuesday, Thursday, Friday: 8:30am – 4:30pm
  • Wednesday: 9:30am – 4:30pm
Tully Tully Civic Centre
38-40 Bryant Street
Tully
  • Monday, Tuesday, Thursday, Friday: 8:30am – 4:30pm
  • Wednesday: 9:30am – 4:30pm
Cardwell Cardwell Library
4 Balliol Street
Cardwell
  • Monday: 10:00am – 5:00pm
  • Tuesday: 9:00am – 1:00pm and 2:00pm – 5:00pm
  • Wednesday and Thursday: 9:00am – 5:00pm
  • Friday: Closed

ABN

20 889 787 211

Privacy Notice

Cassowary Coast Regional Council respects your privacy and is collecting your personal information and your comments for the purpose of improving Council operations and service to the general public. The collection of this information is not authorised under any particular legislation. Your personal information will not be disclosed to any other person or agency unless you have given your permission, or Council is required to do so by law. You may apply to access this information on the appropriate form obtainable from Council website at any time.

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