Rates notices were issued 20 August 2025, and ratepayers have until close of business on 19 September 2025 to make payment. Interest charges will apply to late payment. Please note, cash and cheque are no longer accepted at Council offices.
Explore payment options below:
Payble is Council's secure, online payment platform.
Pay your rates notice quickly and easily online by setting up and managing your own payment schedules. Payments can be made from a bank account, debit or credit card.
To get started, simply scan the unique QR code on your rates notice or visit our Payble site.
Learn more about Payble
Note: You will need a current and active mobile phone to use the Payble service.
Contact your bank or financial institution to make this payment directly from your cheque, savings, debit, credit card or transaction account.
Please quote the Biller Code and Reference Number as shown beside the BPAY logo on the front of your notice. Please refer to your bank or financial institution for cut-off times for the processing of payments. Further information can be obtained from www.bpay.com.au.
Registered to BPAY Pty Ltd ABN 69 079 137 518
Pay in person at:
Innisfail Shire Hall: 70 Rankin Street, Innisfail
70 Rankin Street, Innisfail
Monday 9:30am – 4:30pm
Tuesday to Friday 8:30am – 4:30pm
Tully Civic Centre: 38-40 Bryant Street, Tully
34 Bryant Street, Tully
Cardwell Library: Balliol Street, Cardwell
4 Balliol Street, Cardwell
Monday 10am – 5pm
Tuesday 9am – 1pm & 2pm to 5pm
Wednesday & Thursday 9am – 5pm
Friday – closed
Call Cassowary Coast Regional Council on 1300 276 468 to make this payment from your Mastercard, Visa or Amex. Please quote the Customer Reference Number located on the front of your notice.
You can pay your rates online through Council's BPoint Service using Mastercard, Visa or Amex.
Can't pay your rates in full by the due date? Please contact Council on 1300 763 903 to discuss payment arrangement options.
Payment can be made by presenting your notice at any Australia Post outlet, calling 13 18 16 or using the internet at www.postbillpay.com.au. Please quote the Billpay Code and the reference number as shown on the front of your notice.
Cash payment is accepted at all Australia Post outlets.