Water Interruptions
Current planned and unplanned water outages are shown below.
Unplanned water supply outages usually occur due to a leak or burst in a water main. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be repaired.
Planned water supply outages usually occur due to our water main replacement program. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be installed or reconnected.
| Date |
Location |
Description |
Affected Areas |
Duration |
| Monday 15 December |
1-25 Holland Street, Wongaling Beach
|
Emergency works are being carried out on a damaged water main at 1-25 Holland Street, Wongaling Beach. The main is being shutdown to undertake repairs. Plumbers are on site. |
Approximately 13 properties. |
Approximately 4 hours, from 2.40pm-6.40pm. |
| Wednesday 4 November |
Ida and May Streets, Mighell |
Scheduled works will be carried out on Friday, 12 September 2025 to reinstate the road surface along Ida and May Streets following the replacement of the water main. |
Residents/businesses have already been notified. |
The contractors will be on site from approximately 7:00 am to 4:00 pm. |
| Monday, 15 September 2025 until Friday, 14 November 2025 |
Monica Street, South Innisfail. The works will affect Monica Street from the intersection of Mourilyan Road to 39 Monica Street. |
Scheduled works will be carried out to replace the existing 100 mm water main along. |
There will be approximately 10 properties which may experience interruptions. |
Approx. one month, weather permitting. |
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* times indicated are approximate only and subject to change due to specific job requirements.
Once water supply has been restored, the outage will be removed from this list.
What happens once water supply has resumed?
Once the water is reconnected, residents may find their water to appear milky in colour. This is due to air and some debris entering the pipes. We suggest customers run an outside tap for a few minutes until the water runs clear. During this time, water is still safe for use.
Once the issue has been resolved, if your water supply does not resume, low pressure is experienced, or water remains discoloured for some time please contact Council’s Customer Service on 1300 763 903 to report the fault.