Current planned and unplanned water outages are shown below.
Unplanned water supply outages usually occur due to a leak or burst in a water main. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be repaired.
Planned water supply outages usually occur due to our water main replacement program. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be installed or reconnected.
Scheduled works will be carried out on Tuesday 27 and Wednesday 28 October 2026 to reinstate the road surface along Campbell Street and Sundown Road, Cullinane following the replacement of the water main.
No properties will lose water, but contractors will be laying asphalt to reinstate the road surface. Residents are being asked to not park on the roadside on Tuesday and Wednesday.
Residents/businesses have already been notified.
Traffic control will be in place.
Scheduled works will be carried out on Wednesday, 28 October 2026 to connect a newly replaced 100 mm water main at the intersection of Turner Street and Mourilyan Road, South Innisfail.
To complete these works, the water main will be temporarily shut down. As a result, approximately 30 properties will experience a loss of water supply during the works. The water main affected is on the eastern side of Mourilyan Road.
Affected properties include:
EXCEPTION TO THIS is 181 and 183 Mourilyan Road – their meters are connected to the water main on the western side of Mourilyan Road.
The affected properties are being notified.
Scheduled works will be carried out for Valve Maintenance on the following Roads.
The main is being shutdown to undertake the required works, there will be approximately 30 properties that will experience a loss of water.
The water will be shut down will occur from approximately 9:00am to 2:00pm
Scheduled works will be carried out on Tuesday 20 October 2026 to connect a newly replaced 100 mm water main at the intersection of Riley Street and Monica Street, South Innisfail.
To complete these works, the water main will be temporarily shut down. As a result, approximately 40 properties will experience a loss of water supply during the works.
The water will be shut down from approximately 9:00 am to 3:00 pm.
19 October 2026 - 13 November 2026
Scheduled works will commence on 19 October 2026 to replace the existing 100 mm water main along Graham Street and Harden Street, Tully. There will be approximately 10 properties which may experience interruptions.
Customers will be notified in advance of any water supply disruptions.
The work is expected to commence on 19 October 2026 and continue until 13 November 2026, weather permitting.
* times indicated are approximate only and subject to change due to specific job requirements.
Once water supply has been restored, the outage will be removed from this list.
Once the water is reconnected, residents may find their water to appear milky in colour. This is due to air and some debris entering the pipes. We suggest customers run an outside tap for a few minutes until the water runs clear. During this time, water is still safe for use.
Once the issue has been resolved, if your water supply does not resume, low pressure is experienced, or water remains discoloured for some time please contact Council’s Customer Service on 1300 763 903 to report the fault.