Water Interruptions

Current planned and unplanned water outages are shown below.

Unplanned water supply outages usually occur due to a leak or burst in a water main. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be repaired.

Planned water supply outages usually occur due to our water main replacement program. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be installed or reconnected.

Date	Location	Description	Affected Areas	Duration
Wednesday 14 January	55 Bingil Bay Road, Bingil Bay	This area has had a further main break this morning, the water is currently off and will be for approximately (6) six hours from now. Council plumbers are on site undertaking repairs.	Approximately 12 properties that will experience loss of water. The properties affected are between Mor-gan-o Street and Plantation Drive, Bingil Bay.	Approx. (6) six hours.
Monday 12 January	55 Bingil Bay Road, Bingil Bay	Emergency works being carried out on a 100mm broken water main at 55 Bingil Bay Road, Bingil Bay. The main is being shutdown to undertake repairs. Plumbers are on site.	Approximately 12 properties that will experience loss of water. The properties affected are between Mor-gan-o Street and Plantation Drive, Bingil Bay.	Approx. (4) four hours.
Monday 12 January	Fallon Road, Brischetto Drive, Williamson Road, Kirk Road and Carmarlinghi Road, Garradunga.	Due to a power outage on Fallon Road, Garradunga properties may experience low pressure or no water.	Fallon Road, Brischetto Drive, Williamson Road, Kirk Road and Carmarlinghi Road, Garradunga.	Water due to be restored at approximately 2:00pm
Monday 12 January	Etty Bay Road, Etty Bay	Scheduled works will be carried out to repair a 100mm water main at Etty Bay Rd, Etty Bay, near the causeway (between 332 and 389 Etty Bay Road, Etty Bay). The main is being shutdown to undertake the required works.	15 properties that will experience loss of water.	Thursday 15th and Friday, 16th January 9:00am - 4:00pm
Thursday 8 January	Cairns Street, Tully	Emergency works are being carried out on a broken water main at Cairns St, Tully. Water will be shutdown to undertake repairs. Plumbers are on site.	Approx. 13 Properties that will experience loss of water.	Approx. 4 hours 4:00pm-8:00pm
Thursday 8 January	Sandy Creek Road, Jarra Creek	Emergency works are being carried out on a 50mm broken poly water main on Sandy Creek Road, Jarra Creek. Plumbers are on site and the water is shut down.	All 5 properties on sandy Creek Road.	Approx. 2 hours.
Tuesday 6 January	North Maria Bridge, Bruce Highway, Silkwood	The main is being shutdown to undertake repairs.	Approximately 8 properties will experience loss of water - affected areas are all 3 properties on Formosa Road and all 5 properties along the Bruce Highway, Silkwood.	8am-2pm
Monday 15 December	1-25 Holland Street, Wongaling Beach	Emergency works are being carried out on a damaged water main at 1-25 Holland Street, Wongaling Beach. The main is being shutdown to undertake repairs. Plumbers are on site.	Approximately 13 properties.	Approximately 4 hours, from 2.40pm-6.40pm.
Wednesday 4 November	Ida and May Streets, Mighell	Scheduled works will be carried out on Friday, 12 September 2025 to reinstate the road surface along Ida and May Streets following the replacement of the water main.	Residents/businesses have already been notified.	The contractors will be on site from approximately 7:00 am to 4:00 pm.
Monday, 15 September 2025 until Friday, 14 November 2025	Monica Street, South Innisfail. The works will affect Monica Street from the intersection of Mourilyan Road to 39 Monica Street.	Scheduled works will be carried out to replace the existing 100 mm water main along.	There will be approximately 10 properties which may experience interruptions.	Approx. one month, weather permitting.

* times indicated are approximate only and subject to change due to specific job requirements.

Once water supply has been restored, the outage will be removed from this list.

What happens once water supply has resumed?

Once the water is reconnected, residents may find their water to appear milky in colour. This is due to air and some debris entering the pipes. We suggest customers run an outside tap for a few minutes until the water runs clear. During this time, water is still safe for use.

Once the issue has been resolved, if your water supply does not resume, low pressure is experienced, or water remains discoloured for some time please contact Council’s Customer Service on 1300 763 903 to report the fault.