Water Interruptions

Current planned and unplanned water outages are shown below.

Unplanned water supply outages usually occur due to a leak or burst in a water main. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be repaired.

Planned water supply outages usually occur due to our water main replacement program. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be installed or reconnected.

Date	Location	Type of Works	Area affected by water supply interruption	Duration
Monday, 6 July 2026	Dayman Street and Batchelor Street, Goondi Bend	Capping obsolete 100 mm Water Main	Scheduled works will be carried out on Monday, 6 July 2026 to cap off an obsolete 100 mm water main at the intersection of Dayman Street and Batchelor Street, Goondi Bend. Affected properties include: 11 to 17 Dayman Street, Goondi Bend 14 and 16 Dayman Street, Goondi Bend 3 to 17 Laurie Street, Goondi Bend 4 to 16 Laurie Street, Goondi Bend 64 and 66 Maple Street, Goondi Bend	The water will be shut down from approximately 9:00 am to 3:00 pm.
Monday, 6 July 2026	Southern end of Roma Street, Cardwell	Connecting renewed water main - 100 mm Water Main	Scheduled works will be carried out on Monday 6 July 2026 to connect a newly replaced 100 mm water main at the southern end of Roma Street, Cardwell. This work is a continuation of the work started on Tuesday 23 June 2026. To complete these works, the water supply will be interrupted. As a result, approximately 17 properties will experience water supply interruptions during the works. Affected properties include: 19 Liverpool Street, Cardwell 107 Roma Street, Cardwell – Cardwell Van Park – only the water meter on Gregory Street side of the property. Between St Albans Street to Brasenose Street – eastern side of the street only Brasenose Street between Gregory Street and Bowen Street, Cardwell 72 and 73 Roma Streets, Cardwell will NOT be affected by the outage due to the location of their water meters. Residents/businesses have already been notified.	The water will be shut down from approximately 9:00 am to 3:00 pm
Tuesday, 7 July 2026	Etty Bay Road, Etty Bay	Replacing water pumps - 100 mm Water Main	Scheduled works will be carried out on Tuesday, 7 July 2026 to replace the pumps near 389 Etty Bay Road, Etty Bay on the 100 mm water main. Affected properties include: From 324 Etty Bay Road, Etty Bay out to 638 Etty Bay Road, Etty Bay.	The water will be shut down from approximately 8:00 am to 3:00 pm
Thursday, 9 July 2026	Roma Street, Cardwell	Connecting renewed water main - 100 mm Water Main	Scheduled works will be carried out on Thursday, 9 July 2026 to connect a newly replaced 100 mm water main along Roma Street, Cardwell. This work is a continuation of the work started on Tuesday 23 June 2026. To complete these works, the water supply will be interrupted. As a result, approximately 10 properties will experience water supply interruptions during the works. Affected properties include: Properties on Roma Street between Scott Street and Liverpool Street, Cardwell. 118 to 132 Roma Street, Cardwell 6, 8 and 10 Liverpool Street, Cardwell Residents/businesses have already been notified.	The water will be shut down from approximately 9:00 am to 3:00 pm.
Wednesday, 15 July 2026	Roma Street, Cardwell	Cut-in to connect existing mains - 150 mm Water Main	Scheduled works will be carried out on Wednesday, 15 July 2026 to do further connections on the replaced 150 mm water main at Roma Street, Cardwell. The area of work is 2 to 40-42 Roma Street, Cardwell, however these properties will NOT lose water. The properties which will lose water are the affected properties below. Affected properties include: All properties within the Port Hinchinbrook area – homes and businesses. All of Stony Creek Road, Cardwell and the roads branching off Stony Creek Road – Williams Avenue, Pleasant Drive, Tranquill Court and Curlew Street. The properties between the Cardwell Sewerage Treatment Plant (Bruce Highway, Cardwell) and 54787 Bruce Highway, Cardwell. Residents/businesses have already been notified. To complete these works, the water main will be temporarily shut down. As a result, approximately 200 properties will experience a loss of water supply during the works.	The water will be shut down from approximately 9:00 am to 3:00 pm.

* times indicated are approximate only and subject to change due to specific job requirements.

Once water supply has been restored, the outage will be removed from this list.

What happens once water supply has resumed?

Once the water is reconnected, residents may find their water to appear milky in colour. This is due to air and some debris entering the pipes. We suggest customers run an outside tap for a few minutes until the water runs clear. During this time, water is still safe for use.

Once the issue has been resolved, if your water supply does not resume, low pressure is experienced, or water remains discoloured for some time please contact Council’s Customer Service on 1300 763 903 to report the fault.