Water Interruptions

Current planned and unplanned water outages are shown below.

Unplanned water supply outages usually occur due to a leak or burst in a water main. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be repaired.

Planned water supply outages usually occur due to our water main replacement program. In some cases, we need to temporarily disconnect the water supply to surrounding areas so the pipe can be installed or reconnected.

Location	Date & Status	Description	Affected Areas	Duration
Coronation Drive, East Innisfail	Thursday, 28 August 2025 -Scheduled Works	Water main shutdown for required maintenance works	Approx 80 properties to experience loss of water - Aston Street, Coronation Drive from Aston Street to Mourilyan Road (at 61 Mourilyan Road (Tropical Vets), Fitzgerald Street between Mourilyan Road to Coronation Drive, Agnes Street but only between Fitzgerald Street and Bartle Street, Benwell Street from Agnes Street to Coronation Drive and lastly Scheu Street from Mourilyan Road to Coronation Drive.	8am to 3pm (6hrs)
Ida and May Street, Mighell	Eight weeks, starting Monday, 28 July 2025	Scheduled works to replace the existing 100 mm water main.	The works will affect approximately 20 properties along Ida and May Streets, Mighell only.	The work is expected to continue for approximately 8 weeks,finishing mid to late September 2025, weather permitting.
Stitt Street, Mighell	Thursday, 28 August 2025	Scheduled works to cap off a section obsolete 100 mm water main along Stitt Street, Mighell	The work will only affect 19, 21, 23 and 25-27 Stitt Street, the two water meters at the western end of 2 Stitt Street (near Storm Fitness). There will be approximately 12 houses which will experience interruptions.	The work is expected to commence at 8 am 28 August 2025 and be finished by midday, weather permitting.

* times indicated are approximate only and subject to change due to specific job requirements.

Once water supply has been restored, the outage will be removed from this list.

What happens once water supply has resumed?

Once the water is reconnected, residents may find their water to appear milky in colour. This is due to air and some debris entering the pipes. We suggest customers run an outside tap for a few minutes until the water runs clear. During this time, water is still safe for use.

Once the issue has been resolved, if your water supply does not resume, low pressure is experienced, or water remains discoloured for some time please contact Council’s Customer Service on 1300 763 903 to report the fault.